Video Transcript: Firm Communication
We are committed to returning clients phone calls before any other phone calls. We put responsiveness is our key priority for us, and we hear feedback often that that’s something that really makes us stand out. Returning the client’s phone call, answering the question is the reason we’re here.
The other thing that we hear about what makes us different is how thorough we are. How when we do return that phone call, we really listen to the client, we really get what they’re saying, and we really dedicate ourselves to trying to understand their situation, and listen, listen, listen.
About Larry Schaefer
Lawrence P. Schaefer has earned the respect of judges and other lawyers for his thorough and aggressive client advocacy in negotiation and litigation. He focuses exclusively on representing people who have been subject to employment discrimination at work. Larry serves as the firm’s President and head of litigation. Learn more >
About Toni Halleen
Toni has practiced employment law since graduating from law school in 1988. The field appeals to her because in our society, our jobs can be core to our identity and well-being. Even in her early years in the 70s and 80s, Toni remembers being drawn to ideals of justice, fairness, and social equality in attending anti-discrimination marches, participating in school activism, and admiring the political satire of the Smothers Brothers (and others). Learn more >
